Crowne Plaza WorkLife Room

Client: InterContinental Hotels Group

Sector: Spaces

Commission: 2011

Launch: 2015

In response to the changing needs and opportunities for modern business travel, InterContinental Hotels Group has launched a new global guest room designed by PearsonLloyd for the group’s Crowne Plaza brand.

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Crowne Plaza is dedicated to making business travel the best it can be, and their guests are similarly concerned with being as productive as possible at all times. In this context, a business travel hotel room needs to switch between bedroom, office, meeting room and lounge space at any moment in the day or night.

PearsonLloyd’s response to this was in the form of a new brand strategy that celebrates the tools to support guests in being as productive as possible, whilst acknowledging that the best preparation for the work day is to be as restored and rested by the hotel experience as possible.

In physical terms, PearsonLloyd approached the project by challenging the spatial layout of the room, which has remained almost unchanged for the past 60 years. This led to a complete reorganisation of the layout of the physical space as well as the furniture.

The room has been reconfigured to angle the bed off the wall. Positioning the bed on an angle reduces noise transfer between rooms, offering guests a better night’s sleep. The bed is cocooned by a large headboard that continues round the corner into the work lounge nook. The headboard has been designed to provide ergonomic support for working in bed and layered bedside tables act as additional work surfaces.

The nook itself is designed to cater for work, dining, relaxing and entertaining needs, and offers different ergonomic seating positions. The large armrest can be used as a work surface or for support, and the ottoman can be used in the chaise longue, or as an additional seat for work meetings.  The key change in this layout is allowing people to face into the room (and even watch the TV) whilst working on their emails, papers etc. This is a much more relaxed and informal experience than sitting at a desk facing the wall, which is the dominant format across the market.

Following successful pilots in North America, the first full installations of the WorkLife Room have commenced at hotels in Europe and North America, and further installations are expected throughout all global regions in coming years.